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Truce! Using Elder Mediation to Resolve Conflict among Families, Seniors, and Organizations, by Patricia Bertschler, Laurette Cocklin
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TRUCE! Using Elder Mediation to Resolve Conflict among Families, Seniors, and Organizations is a handbook that distinguishes between counseling and mediation, lists situations in which mediation is recommended, and offers many case studies from the authors' own mediation practices as well as from other contributing mediators/professionals in the healthcare field. They also list steps of a mediation to show how simply the process works. Worksheets for caregivers, financial checklists, communication tips, and dozens of referral sources are listed to round out this practice handbook.
- Sales Rank: #4810046 in Books
- Published on: 2004-08
- Number of items: 1
- Binding: Paperback
- 100 pages
Review
TRUCE!--first book on elder mediation--makes a signifigant contribution to the conflict resolution field involving families, elders, and organizations. -- Sue Bronson, Chair of Association for Conflict Resolution, Family Section, March, 2004
About the Author
Patricia (Patti) Bertschler, PCC, enjoys a diverse background in secondary school education, hospitals, colleges, mediation, counseling, and public speaking. As co-owner of Northcoast Conflict Solutions in Independence, OH, Patti counsels in private practice and is on the lecture circuit throughout Ohio speaking on topics relating to late life issues and other behavioral and conflict resolution topics. She holds a Bachelor of Arts in English and Social Psychology from Notre Dame College of Ohio, a Masters in Counseling and Human Services from John Carroll University, and is licensed in the State of Ohio as a Professional Clinical Counselor. She is a member of the American Society on Aging, the Mediation Association of Northeast Ohio, and is copy editor for The Cleveland Women's Journal.
Laurette Cocklin, Ed.D., PCC has worked in government, business, and academia. Dr. Cocklin is an affiliate of Northcoast Conflict Solutions as an Elder Mediation Specialist and draws on her experience with the elderly who reside in assisted living facilities, nursing homes, and with their families. She also maintains a private counseling practice. Professional affiliations include membership in the Mediation Association of Northeast Ohio and the American Counseling Association. Dr. Cocklin is a Professional Clinical Counselor in Ohio with a Masters in Counseling and Human Services from John Carroll University.
Most helpful customer reviews
5 of 5 people found the following review helpful.
Adequate, but I'm looking for something better
By J. Ivancic
I will use this book and I will recommend it to mediators, Information and Assistance people at Departments of Aging and others who serve seniors and their families and friends. That said, I find weaknesses that I hope will be corrected in future editions. I hope other authors will take a crack at this subject and take more care to be objective and neutral.
For example, sometimes the authors' prejudices come through such as assuming that the preferred and first option would be for a parent to live with children and only after that option is disregarded should other options be explored. And suggesting that living trusts are an "imperitive" document when they are inappropriate for most people and the subject of scams across the country. (See U.S. Senate Special Committee on Aging hearing on this issue.) They also didn't discuss many options for involvement of attorneys in mediation. They also discuss only one model of mediation and some who choose mediation may be surprised if their mediator doesn't follow that process.
I do like the use of specific examples in the later chapters. And I like that it is in easy-to-read medium size print and uses lots of white space and bold subject divider headings so that it is easy to leaf through and find specific information.
The tone is good and there is a lot of very valuable information there. As we work on training mediators at our community mediation center to do this work, I will recommend this resource. It does review in broad scope information related to the aging process, as well as describe a mediation process or style which is close to the facilitative model we use.
1 of 1 people found the following review helpful.
Useful information-packed book for families & professionals
By Barbara
This is one of those books that you will read once. And then you will read it again and again. Conflict resolution with families is so important. Often times the roles of the family are turned upside down when suddenly the adult children are 'in charge' of mom and dad. This is a must read for family members, caregivers, seniors and all health care professionals working with this group of people.
How do you tell mom she must give up her car keys? How do you tell dad he must turn over the checkbook? How do you accomplish these and other struggles in elder care issues, while keeping the peace? This book will walk you through it.
Highly recommend it to our readers at Quality Care Options
1 of 1 people found the following review helpful.
Easy Reading
By J. Vengrow
I found the outline of the book easy to follow and full of practical tips for those of us sandwiched between kid and parent care. The "pearls of wisdom" introducing each chapter were thought provoking and soothing. The case examples were succinctly written. Despite their brevity, however, these cases were effective in demonstrating the value of mediation to address conflict in commmon elder care situations.
It was quick reading and organized for easy future reference. I highly reccomend this book for those entering the world of elder care.
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